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Terms & Conditions

1.         Definition


"The Supplier" means Visiteconline.com.au (ABN 35 509 590 746).

"Purchaser" means the person ordering the goods.

"Goods" means the goods supplied by Visiteconline.com.au.

"The Monies Due" includes the purchase price for the goods, delivery and freight charges, any extra packing charges and GST.


2.         General


The only contractual terms which are binding upon the Supplier are those set forth herein or otherwise agreed to in writing by the Supplier and those which are imposed and cannot be excluded by law.


3.         Orders


Orders shall only be processed by the Supplier on the basis of payment of the order being made at the time of processing.

Items missing from orders delivered are to put be put on backorder and dispatched when available, or the Supplier will refund in full the unit price for the missing item(s) only.

The Supplier has the sole legal right to determine to refund, backorder or supply new or replacement items on any order that is delivered with missing or incorrect items, at their discretion.

Visiteconline.com.au will always endeavour to deliver the orders on time, but are not responsible or legally liable for any delays in delivery to the Purchaser.


4.         Claims for Credit


Goods may only be returned to the Supplier, subject to the following conditions:

In the rare event of incorrect goods being sent, the Supplier is not in any way legally liable for any compensation claims or expenses incurred by the Purchaser.  Full responsibility remains with the Purchaser to ensure goods are as ordered prior to commencing or commissioning any third party to proceed with the enhancing or decoration of these goods.

The Supplier will, in such event, only be liable for courier or postage costs for the return of goods, or costs incurred in refunding the purchaser for the return of these goods. Only when these goods are received back into the dispatch warehouse in the condition as sent will a credit for the goods, as invoiced, be refundable.

The Supplier must be notified in writing by the Purchaser of the intention to return goods and the return MUST be authorized by Visiteconline.com.au in writing, issuing the Suppliers with an authorization number before such return is effected.

The Supplier shall not accept the return of goods, unless such goods are returned within seven days of receipt by the Purchaser.

Goods returned must be accompanied by a copy of the relevant invoice number, the Supplier’s authorization number and the original name and address of the Purchaser.

The Purchaser shall be responsible for all charges and costs incurred in the return of goods unless such the Supplier determines otherwise.

Credit claims for shortages must be notified to the Suppliers in writing within 48 hours of receipt of the goods.

The Suppliers shall not accept or agree to a credit claim where the Purchaser has had the goods delivered to the purchasers nominated screen printer or embroider or any third party.

Goods decorated are not eligible for return under any circumstances.  The Supplier reserves the right to determine what action to take on any goods provided to the purchaser  which, on a rare occasion, may be incorrectly decorated or not as ordered.

Goods sent as ordered are not returnable under any circumstances unless incorrect style, incorrectly sized or damaged goods have been received by the Purchaser.

Discontinued stock items are not eligible for return under any circumstances.

Goods returned will must be in the original condition as sent, in garment bag and unmarked, or they will not be accepted for credit.

An administrative charge of 10% or $20.00 + GST whichever is the greatest, will be applied on any refund on returned goods.


5.         Prices and Method of Payment


Prices of goods are subject to periodic change.

Non stocked goods will be quoted accordingly.

The Suppliers payment terms are that payment shall be made by the Purchaser to the Supplier for all goods before dispatch.


6.         Risk


Risk in the goods shall pass to the Purchaser at the date of dispatch and the Purchaser shall, if deemed necessary, insure all goods that are at its risk.

Visiteconline.com.au accepts no risk liability on any order sent to a third party.